The minute you walk in the door with a problem Sam jumps on it. I am from Michigan and had a serious case of "chain suck". There was no " fill out this repair order, I'll call you after I get a chance to look at it". It was, "lets put it up on the rack and take a look" BAM!, caught a couple of smaller issues at the same time. 3 months later, down here again, needed brake pads replaced: BAM! Twenty minutes tops. Later same week ran into him at the trailhead and guy I was riding with forgot his glasses, Sam pulled out a pair from his truck and said " just drop them by the shop tomorrow". He had never met the guy before. Class act.
Sam is the MAN! I have bought 3 Cannondales from him. He keeps killer high end bikes, Including Ellsworth and Cannondale and lower end beginner bikes in stock along with tons of excellent quality parts. He's a top notch rider, so he knows how to keep serious guys happy,but he is also the nicest most down to earth guy on the planet, so a beginner will get great assistance and patience from him. I bring my bikes from Florida for Sam to work on them..he is the best. Period. And a shout out to Shelby!
The minute you walk in the door with a problem Sam jumps on it. I am from Michigan and had a serious case of "chain suck". There was no " fill out this repair order, I'll call you after I get a chance to look at it". It was, "lets put it up on the rack and take a look" BAM!, caught a couple of smaller issues at the same time. 3 months later, down here again, needed brake pads replaced: BAM! Twenty minutes tops. Later same week ran into him at the trailhead and guy I was riding with forgot his glasses, Sam pulled out a pair from his truck and said " just drop them by the shop tomorrow". He had never met the guy before. Class act.
| ThankSam is the MAN! I have bought 3 Cannondales from him. He keeps killer high end bikes, Including Ellsworth and Cannondale and lower end beginner bikes in stock along with tons of excellent quality parts. He's a top notch rider, so he knows how to keep serious guys happy,but he is also the nicest most down to earth guy on the planet, so a beginner will get great assistance and patience from him. I bring my bikes from Florida for Sam to work on them..he is the best. Period. And a shout out to Shelby!
| Thank