Jeff Barber

Jeff co-founded Singletracks with his wife Leah in 1998 and has been dedicated to sharing the mountain bike information that inspires others to take epic adventures ever since. He started mountain biking in high school and served in the US Air Force before devoting himself full time to Singletracks in 2007.

Though formally educated as an engineer, Jeff began writing stories at an early stage, inspired by his mother who is a longtime accomplished author. He enjoys covering the world of mountain biking from every possible angle, whether it's trails or gear or skills. His goal for every story: that readers learn at least one new thing.

Author snapshot

MTB Background and expertise

  • Riding experience: Trail, XC, and bikepacking.
  • Mountain biking since: 1992
  • Number of products reviewed: ?. I think my first product review for the site was this one for a plastic wallet.
  • Current stable: Canyon Neuron, Orange P7 hardtail, and Scott Fun XC

Education and writing experience

  • Bachelors of Science in Engineering, Duke University
  • Masters of Business Administration, Duke University
  • Other publications: Panther Press (Lakeside High School - Augusta, GA), CitySearch.com
 
After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
  4
Exterior of a Trek Bicycle Store, featuring a brick façade, green awnings, and large windows displaying bicycles. A parked car with a bike rack loaded with bicycles is in the foreground, and parking lines are visible in the lot.
  1
A group of mountain bikers riding through a rock-lined path underneath a highway, with concrete pillars supporting the structure above. The terrain features winding trails and earthy surroundings, providing a unique biking experience in an urban environment.
After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
Alt text: Movie poster for "2 Solo," featuring a mountain biker in action and a close-up of a cyclist's face, with the tagline "One man's quest for a 7th world title and the punishment he'll take to get it." Brands like Volkswagen, Trek, and Nike are also featured.
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A winding dirt path through a forest with tall, bare trees and a view of distant mountains under a blue sky with scattered clouds. Leaf litter covers the ground alongside the trail, and patches of green vegetation are visible.
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After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
A close-up image of a bicycle handlebar mirror, featuring a round reflective surface attached to a black adjustable arm and a textured grip.
After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
  2
After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
A scenic view of a rocky landscape featuring a winding dirt path, with a cyclist riding along the trail. The background showcases a river meandering through the valley, surrounded by hills and sparse vegetation under a clear blue sky.
  2
  3
  2
After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
A mountain biker navigating rocky terrain, leaning forward as they ride downhill over a steep, uneven surface under a clear blue sky.
  1
Graphic featuring the text "Singletracks bike the net" at the top, with "MTB Trail Access 2007" prominently displayed in the center. Below, there are four colored icons with the keywords: "Speak," "Build," "Respect," and "Ride." The background is a gradient from light blue to white.
A 3D satellite map showcasing a mountainous landscape, with a winding road labeled "40" and the town of "Cherry Creek" marked. The image also displays the interstate highway "I-70" and various terrain features in the background.
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A Garmin Edge 205 Cycle Pack, featuring a GPS device and a blue water bottle, displayed in packaging. The package includes a photo of a cyclist and informational text about the product's features.
Image featuring the text "Upgrade to Premium" in stylized red font above a black barcode, with the website URL "S1NGL3TRACKS.COM" displayed below.
A muddy pathway through a wooded area, showing tire tracks and patches of grass surrounded by trees. The ground is wet and uneven, indicating recent rain or poor drainage.
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After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
A Garmin stopwatch with a digital display showing lap time, current time, and temperature, attached to a black strap.
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After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
A graphic featuring a silhouette of a bicycle against a gradient blue background, with the text "Your bike here" at the top and "Give trek7k a new name" at the bottom.
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After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
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After a <a href="http://www.singletracks.com/blog/?p=275">less than positive review</a> of the Trek Concept Store in Raleigh earlier this week I thought I'd follow up with a run-down of the business considerations that (I assume) went into Trek's foray into the world of bicycle retailing. Again, this is all pure speculation but I <em>do</em> have an MBA and I'm not afraid to use it ;)

Over the past several years, bicycle manufacturers have become increasingly dissatisfied with the bicycle retail environment. Witness Giant's pullout from Performance Bike (which as I understand was entirely on Giant's end) and the failure rate of mom and pop bike shops around the country - selling bikes is tough and most retailers are desperate just to stay afloat. Discounts are commonplace (which brand owners like Trek hate) and the industry is crowded (we generated a list of more than 30 mountain bike brands without really trying). Oddly enough there are no "mega-chain" bicycle stores yet (except Performance Bike) despite the emergence of mega-retailers in almost every other retail category (pet supplies, Chinese restaurants, home improvement, etc.).

The fact is that manufacturers like Trek (who also have a hard time posting a consistent profit) won't allow retailers to gain any more power than they already have. Imagine if one of your customers - say Wal-Mart - bought half your bikes. They'd probably call a lot of the shots and if they dropped your brand, you'd be pretty screwed. If you're Trek you're better off having thousands of "small" customers than a few "big" customers who can push you for better prices and dictate the types of bikes you sell.

Which leads us to the Trek concept store. It appears these stores are not fully owned by Trek but rather are operated as tightly controlled franchises. A quick perusal of Trek Concept Store websites (<a href="http://trekraleigh.com/page.cfm?PageID=74">here</a> and <a href="http://bikecenterusa.com/index.cfm">here</a>) shows each store is individually owned and operated and yet Trek does list Concept Store <a href="http://www2.trekbikes.com/us/en/Inside_Trek/Work_at_Trek/Index.php">job opportunities</a> on their corporate website.

Trek must not be happy with their authorized resellers if they're willing to resort to this - competing with their own mom-and-pop customers. It's like when Apple opened their retail stores (which I love by the way) and all the Apple resellers cried foul. With Trek controlled "Concept Stores" Trek can manage prices, promotion, and most importantly brand presentation in an overcrowded bike market. If you ask me this probably won't be as effective as, say, a massive marketing campaign to reach existing and new customers - but then again I'm just a blogger. Getting people INTO the stores is the first step - selling them once they're in is another story.

All this leads me to believe (and Mudhunny can probably back me up on this) that the bike industry has some issues that need to be fixed, most notably manufacturer - retailer relationships. Just think - fairly priced gear, wider selection, and a growing customer base - all signs of an efficient market. What do you think needs to be done to get us there?
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